Privacy Policy

1. Introduction

Welcome to Frigidaire appliance support (“Frigidaire appliance support,” “we,” “us,” or “our”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://frigidairerepair.support and use our Frigidaire appliance repair services.

By accessing or using our services, you agree to this Privacy Policy. If you do not agree with the terms of this policy, please do not access the site or use our services.

2. Information We Collect

Personal information

We may collect the following personal information when you interact with us:

• Full name
• Mailing address and service address
• Email address
• Phone number
• Payment and billing details
• Appliance information (model numbers, serial numbers, service history)
• Service preferences and scheduling details

Non-personal information

We automatically collect certain non-personal information when you visit our website:

• Browser type and version
• Device type and identifiers
• IP address
• Pages visited and time spent on each page
• Referring website or search terms
• Date and time of visits

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Frigidaire appliance repair services
• Schedule and manage service appointments
• Communicate with you about appointments, services, and promotions
• Process payments and send invoices
• Respond to your inquiries and support requests
• Comply with legal obligations
• Protect the rights, property, and safety of our business and customers
• Analyze website usage to improve user experience

4. Information Sharing and Disclosure

We may share your information with:

• Employees and technicians — to provide the services you request
• Third-party service providers — payment processors, scheduling software, and communication tools that help us operate our business
• Government agencies — when required by law, regulation, or legal process
• Business successors — in the event of a merger, acquisition, or sale of assets

We do not sell or rent your personal information to third parties for marketing purposes.

5. Data Security

We implement administrative, technical, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. You can control cookies through your browser settings. Disabling cookies may limit some website functionality.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Restrict or object to certain processing of your data
• Request portability of your data
• Withdraw consent at any time

To exercise any of these rights, contact us at [email protected] with “Data Request” in the subject line. We will process your request within three business days.

8. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our services after any changes constitutes acceptance of the revised policy.

11. Contact Information

If you have questions about this Privacy Policy, contact us:

• Phone: +1-844-440-7025
• Email: [email protected]
• Hours: Mon–Sun · 7AM–9PM EST